Returns & Exchanges

At AHLEM, we are committed to ensuring you are completely satisfied with your purchase. We offer a 30-day return window for all unworn, original-condition items accompanied by their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original AHLEM box, ensuring all protective films and cleaning cloths are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the pre-paid shipping label provided via the portal to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned items, your refund will be processed to the original payment method within 5-7 business days.